PRIVACY POLICY

When you visit our website, we collect some information about your device, your interaction with the site, and the data required to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "personal information" refers to any data that can be used to identify an individual, including the details described below.

Order Information:

We collect the following personal data in order to process your order and provide our services efficiently:

Examples of personal data collected: name, billing address, shipping address, payment information, email address, and phone number.

Purpose of Data Collection:

The personal information we collect is used for the following purposes:

  • Contract fulfillment: To provide products or services, process your payment, and arrange shipment of purchased items.
  • Customer support: To communicate with you regarding any questions, concerns, or updates related to your order.
  • Billing and confirmations: To issue invoices and/or order confirmations, and maintain transaction records.
  • Fraud prevention: To screen orders for potential fraud or suspicious activity.
  • Marketing and advertising: When aligned with your preferences, to provide you with information about our products, services, promotions, or special events.

Protection of Personal Data:

We are committed to protecting the privacy and security of your personal information in accordance with applicable laws in Puerto Rico, including regulations established by the Department of Consumer Affairs (DACO) and Law 51 of 2009, the Consumer Information Privacy Protection Act. This law establishes requirements for the collection, storage, use, and disclosure of consumers' personal information in Puerto Rico. Your personal information will not be shared with third parties, except when necessary to fulfill order delivery, process payments, or as otherwise described in this policy, always in compliance with applicable laws.

Consumer Rights:

In accordance with privacy laws in Puerto Rico, you have the right to access the personal information we hold about you, as well as to request corrections, deletion, or restrictions on its use, where applicable.

To exercise your rights, you may contact us through the customer service channels available on our website.